Privacy Policy
OBJECTIVE
This Privacy Policy explains:
- What information we collect when you visit our website or contact us
- How we use personal information
- The legal basis for processing personal data
- How we protect personal data
- How long personal data is retained
- Your rights under applicable data protection legislation
This policy applies only to information collected through the Prosperity Pension Trustees Limited website. Unless we are required or permitted to do so by law, we will not disclose any of your personal data to third parties without your consent.
DATA CONTROLLER
For the purposes of applicable data protection legislation, the data controller is:
Prosperity Pension Trustees Limited
Suite 51
Victoria House
26 Main Street
Gibraltar
GX11 1AA
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
LEGAL FRAMEWORK
Prosperity Pension Trustees Limited processes personal data in accordance with:
- The Gibraltar Data Protection Act 2004
- The General Data Protection Regulation as it applies in Gibraltar (Gibraltar GDPR)
As a pension trustee and administration provider, we may be required to process personal data in order to fulfil legal, regulatory and contractual obligations associated with the establishment and administration of pension schemes.
We are committed to ensuring that personal data is:
- processed lawfully, fairly and transparently
- collected for specified and legitimate purposes
- limited to what is necessary for those purposes
- accurate and kept up to date
- stored securely
- retained only for as long as necessary
Where personal data is processed as part of pension trustee or administration services, this may include information relating to pension scheme members, beneficiaries, employers, advisers and other relevant parties.
Such processing is carried out in accordance with applicable legislation and strict confidentiality obligations.
INFORMATION WE MAY COLLECT
When you visit our website or contact us, we may collect the following types of information:
|
Category of Information |
Examples |
How We Obtain It |
|
Identity Information |
Name, job title |
Provided by you through website enquiries or contact forms |
|
Contact Information |
Email address, telephone number |
Submitted when contacting us or requesting information |
|
Organisation Information |
Company or employer name |
Provided as part of business enquiries |
|
Enquiry Information |
Details relating to your enquiry or request |
Submitted through website forms or email |
|
Preference Information |
Basic preferences voluntarily provided |
Provided directly by you |
|
Website Usage Data |
IP address, pages visited, browser type |
Collected automatically through cookies and website analytics |
Where enquiries relate to pension administration services, additional information may be requested that is relevant to the nature of the enquiry.
We only collect personal data that is necessary to respond to enquiries or provide information about our services.
HOW WE USE YOUR INFORMATION
Information collected through the website may be used to:
- respond to enquiries submitted through our website
- provide information about pension trustee and administration services
- communicate with you regarding services you have requested
- improve the functionality and performance of our website
- maintain the security and operation of our website
We do not use personal information submitted through the website for automated decision-making or profiling.
LEGAL BASIS FOR PROCESSING
We process personal data on the following legal bases:
|
Legal Basis |
Explanation |
Example |
|
Legitimate Interests |
Processing necessary to operate our business and respond to enquiries |
Responding to questions submitted through the website |
|
Steps Prior to Contract |
Processing required to provide information about potential services |
Responding to enquiries about pension trustee or administration services |
|
Legal and Regulatory Obligations |
Processing required to comply with applicable financial services and pension legislation |
Processing personal data when administering pension schemes |
|
Consent |
Processing based on consent where required |
Use of non-essential cookies or optional communications |
HOW WE PROTECT YOUR PERSONAL INFORMATION
Prosperity Pension Trustees Limited implements appropriate technical and organisational measures to safeguard personal data.
These measures include:
- restricted access to personal data
- secure data storage systems
- access controls for authorised personnel
- policies governing the handling and protection of confidential information
Information submitted through the website is transmitted using secure communication protocols where available.
Personal data is only accessible to authorised personnel who require access for legitimate business purposes.
DISCLOSURE OF PERSONAL DATA
Prosperity Pension Trustees Limited does not sell or distribute personal data.
Personal data may be shared only where necessary with:
- authorised employees or representatives of Prosperity Pension Trustees Limited
- professional advisers or service providers assisting with website operation
- regulatory or governmental authorities where required by law
All such disclosures are made in accordance with applicable legal and confidentiality obligations.
INTERNATIONAL DATA TRANSFERS
Personal data is generally processed within Gibraltar.
Where personal data is transferred outside Gibraltar or the United Kingdom, we will ensure that appropriate safeguards are in place in accordance with applicable data protection legislation.
This may include transfers to jurisdictions recognised as providing an adequate level of protection or the use of appropriate contractual safeguards.
RETENTION OF PERSONAL INFORMATION
Where you contact us through the website, personal data will be retained only for as long as necessary to respond to your enquiry.
If a professional relationship is subsequently established, further information will be provided explaining:
- what personal data is collected
- the purpose for which it is processed
- how long it will be retained
Where no business relationship is established, personal information will normally be deleted once the enquiry has been resolved.
Where you have requested to receive further communications from us, contact information may be retained for up to 12 months, unless:
- a business relationship is established, or
- you request continued communication.
YOUR RIGHTS
Under applicable data protection legislation, you may have the following rights in relation to your personal data.
|
Right |
Explanation |
|
Right to be informed |
You have the right to know how your personal data is collected and used. |
|
Right of access |
You may request a copy of the personal data we hold about you. |
|
Right to rectification |
You may request correction of inaccurate or incomplete information. |
|
Right to erasure |
You may request deletion of personal data in certain circumstances. |
|
Right to object |
You may object to certain types of processing of your personal data. |
Requests can be submitted by contacting This email address is being protected from spambots. You need JavaScript enabled to view it. .
RIGHT TO LODGE A COMPLAINT
If you believe that your personal data has been handled incorrectly, you have the right to lodge a complaint with the Gibraltar Regulatory Authority.
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Telephone: (+350) 200 74636
Whilst we would prefer to be given the opportunity to address concerns directly in the first instance, you may contact the regulator if you remain dissatisfied with how your personal data has been handled.
COOKIE POLICY
Last updated: March 2026
This Cookie Policy explains how Prosperity Pension Trustees Limited uses cookies on the website https://prosperity.gi.
WHAT ARE COOKIES?
Cookies are small text files stored on your device when you visit a website.
They help websites function effectively and allow website operators to understand how visitors interact with their websites.
TYPES OF COOKIES WE USE
Our website uses cookies to support website functionality and improve performance.
We use:
Essential Cookies
These cookies are necessary for the operation of the website and enable core functionality such as page navigation and secure access.
These cookies cannot be disabled through the website.
Analytics Cookies
We may use analytics cookies to collect information about how visitors use the website, such as:
- number of visitors
- pages visited
- traffic sources
This information helps us improve the performance and usability of the website.
Analytics cookies will only be placed on your device with your consent.
EXAMPLES OF COOKIES USED
|
Cookie Type |
Purpose |
Duration |
Third Party |
|
joomla_user_state |
Maintains login session |
Session |
No |
|
joomla_remember_me |
Remembers user login |
2 weeks |
No |
|
analytics_ga |
Website analytics (Google Analytics) |
12 months |
Yes |
A full breakdown of cookies used on this website is available upon request.
YOUR COOKIE CHOICES
When you first visit the website, a cookie notice will allow you to accept or decline non-essential cookies.
You may also control cookies through your browser settings.
Please note that disabling cookies may affect certain website functionality.
REGULATORY STATUS
Prosperity Pension Trustees Limited is a Gibraltar-based pension trustee and administration company.
The company is authorised and regulated by the Gibraltar Financial Services Commission to provide pension trustee and administration services in accordance with applicable financial services legislation.
CONTACT
If you have any questions regarding this Privacy Policy or our use of personal data, please contact:
Prosperity Pension Trustees Limited
Suite 51
Victoria House
26 Main Street
Gibraltar
GX11 1AA
Phone: (+350) 200 42967
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
DATE LAST REVIEWED - March 2026